Privacy Policy
Last updated: November 28, 2023
At 7 River Systems (7RS), we are committed to protecting your privacy, and we have created this Privacy Policy to describe how we collect, use, and disclose information you provide to us, including personal information that would allow us to determine your identity when you engage with us. For example, we may receive your information when you use our services or otherwise interact with us.
This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We encourage you to read this Privacy Policy carefully when using or providing information to us through our sites and services. You understand that, by using our sites and services, you are accepting our practices as described in this Privacy Policy.
What kinds of information do we collect?
Information you provide directly to us
We collect information you provide in order to use our sites, subscribe to our content, or utilize our services. This may include, but is not limited to, your name, email address, telephone number, and mailing address.
If you purchase one of our services or otherwise establish a relationship with us that involves financial transactions, we collect information about those transactions. This may include, but is not limited to, your credit or debit card information, tax identifiers, and other billing, delivery, and contact details.
Information we collect to deliver and improve our services
In order to provide our services, we may need to capture certain information, such as:
Device and network data
User and system behavior
Application, system, and network logs
Vulnerability data
Cloud activity and configurations
Other relevant machine data
Information from third-parties
We collect data from third-party security providers and online databases in connection with our research activities that relate to active or historic threats, vulnerabilities, and risks around the world. This can include data like domain names, IP addresses, email accounts, and usernames that are associated with security risks (for example, known compromised accounts and usernames), and we use this information to enhance the services we provide to you. Additionally, we also collect certain information from publicly available third-party sources in connection with our research activities and services, in particular to identify and help our customers protect against the likes of historic and/or future security threats, vulnerabilities, and risks. This information can include the likes of domain names, IP addresses, email addresses, and usernames and any other data that might be associated with the applicable security risks of issues identified (for example, known compromised accounts and usernames).
How do we use this information?
To deliver, improve, and develop our offerings
We are able to deliver our services, understand the behavior of attackers, investigate and respond to issues, and better help our customers keep their environments safe by using the information we collect above.
To communicate with you
We use your information to communicate with you about our services, surveys, offers and promotions, and to provide other news or information about 7 River Systems, in accordance with your communications preferences.
We will also use your information to respond to you when you contact us.
How is this information shared?
With our customers
We will share information that we identify about security risks and/or incidents that affect or relate to our customers with those customers. We do not share this information with any other parties.
California Consumer Privacy Act
We do not sell our customers’ personal information (as that term is defined in the California Consumer Privacy Act) and we will not sell such personal information without providing any required notice and/or right to opt-out of such sale.
What are cookies and how does 7 River Systems use them?
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, 7 River Systems) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
How does 7 River Systems use them?
We use first party party cookies because they are required for technical reasons in order for our Websites to operate, and we refer to these as "strictly necessary" cookies. To view the specific types of first party cookies we serve, please visit our Cookie Preference Center.
How do we respond to legal requests?
We may share personal information with companies, organizations, or individuals outside of 7 River Systems if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
Protect against harm to the rights, property, or safety of 7 River Systems, our customers, or the public.
Meet any applicable law, regulation, legal process, or enforceable governmental request.
Detect, prevent, or otherwise address fraud, security, or technical issues.
If we receive a government or law enforcement request for customer data, we will promptly notify the customer and provide them with a copy of the request, unless we are legally prohibited from doing so. Further, we may challenge government or law enforcement requests for customer data that we consider to be overly broad or unlawful.
How will we notify you of changes to this policy?
We may update the 7 River Systems’ Privacy Policy to reflect changes to our information practices. If we make any change in how we use your personal information, we will take steps to notify you, which may include notifying you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. If required by applicable data protection laws, we will seek your consent to any material change in how we use your personal information before that change takes effect.
We encourage you to periodically review this page for the latest information on our privacy practices.
How can you manage or delete information about your organization?
Correcting and updating your information
Upon request, 7 River Systems will provide you with information about whether we hold any of your personal information. You may access, correct, update, or request deletion of your personal information by emailing us at contact@7riversys.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Customer data
If you opt to end your engagement with 7 River Systems, you have the opportunity to collect and transfer any data that is possible to export. If you request that 7 River Systems delete your data, the request will be processed in accordance with applicable law and regulation.
How secure is my data?
As a security company, naturally we take data security very seriously. We use appropriate technical and organizational security measures to protect your data against any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, the information we process.
How can you contact 7 River Systems with questions or concerns?
For questions or concerns about this Privacy Policy, please contact us via email at contact@7riversys.com.